Episodes
Feb. 8, 2021
David Burkus on Managing Remote Teams & Engaging Virtual Audiences
How can we best manage remote teams? What skills can we develop & techniques can we deploy, to be more effective when we're not face to face.
It's a question that doesn't just apply to Line Managers - it's also relevant to those managing human risk....
Feb. 4, 2021
Professor Elizabeth Sheedy on how Accountability can reduce Human Risk
How can making people accountable change their behaviour and mitigate human risk? Given recent history, can enforcing accountability in the banking industry, drive behaviour change?
That's what my guest on this episode Professor Elizabeth Sheedy,...
Jan. 29, 2021
Robbie Tilleard on a Behavioural Scientist's View of COVID
Exploring COVID from a Behavioural Scientist’s perspective.
As COVID continues to dominate our lives, there’s no shortage of information about the virus. But often it is presented from a national or global perspective. Yet, if you or someone close to...
Jan. 26, 2021
Professor Charles Spence on Sensehacking: improving our lives by changing how we perceive things
How do our senses impact our view of the world around us? Can we influence them to change how we perceive things? That's what my guest Professor Charles Spence is here to help me understand.
Charles is the author of a new book called Sensehacking:...
Jan. 20, 2021
Nick & Gio Gallo on Compliance 3.0
How can Compliance feel less burdensome & more aligned with the businesses it is there to protect? In this episode, I return to exploring how Compliance, a 'brand' I hate but forms a cornerstone of managing Human Risk, can be made more effective. To...
Jan. 15, 2021
Dr Magda Osman on Unconscious Bias - what is it & can we train people to not display it?
What is Unconscious Bias? It's a term we've been hearing a lot recently and you might even have been sent on training to help you understand and manage it. That's what I began exploring with Dr Magda Osman at the end of Episode 92 of the podcast....
Jan. 8, 2021
Andra Popa on how Art & Design can inspire Compliance
What can Compliance learn from Art & Design? They're not normally things we associate together. But my guest on this episode, Andra Popa has a background in art. She then became a Lawyer and finally a Compliance Officer. That path has informed how...
Dec. 28, 2020
Gerald Ashley & Rory Sutherland on Prosilience
What is Prosilience, and how can organisations ensure their people provide it?
That’s where the discussion between my guests on this episode, Gerald Ashley and Rory Sutherland, begins. Where it goes from there, is a joyous adventure in which two...
Dec. 26, 2020
Rory Sutherland & Gerald Ashley on Networks
How do networks influence our decision-making?
As the Human Risk podcast approached its 100th episode, I thought I’d invite back two guests whose previous appearances have been amongst the most downloaded. And I’m glad I did. Because what Rory...
Dec. 22, 2020
Mark Heywood on Human Risk In The Creative Industries
On the face of it, the creative industry ought to be very good at adapting it's thinking. After all, people who can think creatively, ought to be able to adapt the way they do things. But, as we've seen during the pandemic, the creative industries...
Dec. 21, 2020
Jim Oates on how a No Surprises approach can help manage risk
When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we could find a way to ensure...
Dec. 17, 2020
Trisha Ferguson on the psychology & design of Airline Safety Cards
How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Company (IRC), a firm that...
Dec. 14, 2020
Sarah Bowen & Merle Van Den Akker on Studying Behavioural Science
What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you can, which is why I thought...
Dec. 11, 2020
Dr Colin Lawrence on Risk & Uncertainty
What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, Risk Adviser and Academic....
Dec. 7, 2020
Professor David Hess on Bad Compliance
What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is 'really bad'; far from it...
Dec. 4, 2020
Dr Magda Osman on Behavioural Interventions that Fail
What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, but what about those that...
Dec. 1, 2020
Rabbi Yonason Goldson on a Rabbi's View of Ethics
What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar with the fact that codified...
Nov. 27, 2020
Tom Burgis on Kleptopia - how dirty money is conquering the world
What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Kleptopia: How Dirty Money Is...
Nov. 23, 2020
Dr Benny Cheung on Nudging Honesty
How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see if it would be possible to...
Nov. 20, 2020
Paul Donovan on Prejudice & why it is so pernicious
What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just as bad from a Human Risk...
Nov. 18, 2020
Stefan Gaillard on the importance of Trial & Error
Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes. Unlike traditional...
Nov. 14, 2020
Stuart Tootal & Greg Davies on the lessons for business from military decision-making
What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from personal experience, there...
Nov. 7, 2020
John Sutherland on mitigating Board Level Human Risk
If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking bad decisions, you'd...
Oct. 30, 2020
Luca Dellanna on Ergodicity: why the way we often view the world, can lead to bad decisions
What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in February he talked to me...